Our Commitment to Online Accessibility
Apartments at the Yard is committed
to providing excellent customer service to all, regardless of ability. Focusing
on customers and valuing people are just two of our core values, and we strive
to provide our products and services in a manner that ensures equal access,
respect, dignity, and independence to all.
Our Mission and Action
Ensuring
that our digital content and website is accessible is important to us. That’s
why we use internationally recognized standards, the W3C Web Content
Accessibility Guidelines (WCAG) 2.2 A + AA, as a guide to enhance the
accessibility of our web pages, applications, PDFs, and multimedia assets.
Below you’ll find just some of the ways we’ve incorporated accessibility into
our culture:
- Developed
an accessibility program dedicated to the adoption and implementation of
accessibility practices
- Provide
formal training for our employees on how to make our online content
reasonably accessible to all
- Regularly
review our website to ensure readable and interactive content is available
for all customers
- Include
an accessibility adjustments icon on our websites to provide the best
possible website experience for all of our customers
Need
Assistance?
We put customer service at the heart of what we do. If the format
of any content on this website interferes with your ability to access
information, please let us know.
Email us at: accessibility@apartmentsattheyard.com
Telecommunications
Relay Service
The
Telecommunications Relay Service (TRS) allows a person who is Deaf, hard of
hearing, or who has a speech disability to use the telephone system via a text
telephone (TTY) or other device. Dial 711 to connect with a TRS operator. Voice
and TRS users can initiate a call from anywhere in the United States.
Video Relay Service (VRS)
Customers
who use American Sign Language (ASL) may use their preferred VRS provider to
call Apartments at the Yard. We promise to provide compassionate and personal
service, respond quickly and thoroughly, and make it easy to get your needs
met.
Regarding Third Party Sites
This
website may contain links to third-party websites. We cannot guarantee the
accessibility of third-party websites and are not able to make accommodations
on such websites. We encourage you to contact their customer service if any
assistance is needed.
Last
Updated: 3/17/2025